Hapcastic Privacy Policy
Last modified: May 1, 2017
Overview
We take privacy very seriously – both your and ours. This Privacy Policy describes your privacy rights regarding how Hapcastic Ventures, LLC (“Hapcastic,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects your personal information. It applies to the Hapcastic.com website and all related websites, mobile applications, services, and tools (“Services”) where this policy is referenced, regardless of how you access or use them. By using our Services, you agree to the terms of this Privacy Policy and expressly consent to the processing of your personal information as described in this policy.
Throughout this Privacy Policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. Personal information does not include information that has been anonymized or aggregated so that it can no longer be used to identify a specific person.
Non-US Users
If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By using the Services, you consent to this transfer.
Collection and Use of Personal Information and Other Information
In order to provide you with our Services, we ask you to provide us with some personal information. The minimum amount of information we collect is your name, email address, and a password. We will also collect your age to verify that you are 13 or older (see Children’s Privacy section below), as the Services are not intended for use by children under 13 and we never knowingly collect personal information from children under 13.
You may also provide other information to us when you use our Services, which may include:
-
Your contact information (e.g., phone number, physical address, etc.)
-
Sports specific information (e.g., position, sports statistics, etc.)
-
Schedule information (e.g., whether you are attending an event)
-
Location information (e.g., your physical location at a given time)
-
Device and software information (e.g., the type of mobile device and associated hardware and software information, the browser used to access our web service, etc.)
We may receive personal information from third parties that provide services for us in connection with the Services, and Hapcastic may associate this information with the personal information we may already have. We may also receive personal information (including your email address) from a current user of the Services.
Use of Cookies, Image Tags, and Device Identifiers
Cookies are small amounts of information stored in files within your computer's browser. Device identifiers unique numbers used to identify devices like mobile phones. We may use these technologies to collect information like IP address and user agent information (browser version, OS type and version). We may use session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) or access device identifiers to store your preferences, identify you and maintain your signed-in status, gather information regarding the date and time of your visit to the Services and the information for which you searched and which you viewed, and provide you with a more personal and interactive experience, but we do not store your username or password or your personal information in a cookie. We offer certain features that are available only through the use of cookies or device identifiers. You are always free to decline cookies if your web browser permits. However, if you decline cookies, you may not be able to use certain Services features. Use of certain technology designed to prevent cookies or other advertising related technologies (such as ad blocking software) may interfere with the correct operation of the Services.
We may use or access our cookies or web beacons on our Services to serve ads to you in a more personalized fashion. We may let other companies (including data providers, advertising networks, advertisers) on our Services set and access their cookies or web beacons on your computer or access your device identifiers. These companies use these technologies to enable you to receive customized ads or content through web, mobile or other media channels. Other companies' use of their cookies and web beacons and of device identifiers is subject to their own privacy policies, not this Privacy Policy. These companies do not have access to our cookies except as described in the under “Advertising” section, below.
Do Not Track Settings
Your web browser may enable you to indicate your preference as to whether you wish to allow websites and apps to collect personal information about your online activities over time and across different websites or online services (for example, through “do not track” settings of the browser). Our Services do not respond to the preferences you may have set in your browser regarding the collection of such personal information, and we may continue to collect personal information in the manner described in this Privacy Policy. This policy does not apply to and we are not responsible for other parties who may collect personal information about your online activities over time and across different Web sites when you use our Services. Please see the section entitled “How We Share Your Information” for more detail on how we interact with third parties with respect to your information, including with respect to targeted advertising.
If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we will not associate such feedback with your personal information. We will treat the personal information in the feedback in accordance with this Privacy Policy.
Use of Personal Information
As a general rule, we use your personal information solely to provide the Services. This also includes using your personal information to improve the Services and user experience, offer you additional information, opportunities and functionality, respond to requests that you make, resolve a problem or dispute, investigate potential security issues, or verify your compliance with our Terms of Use. Also, when you write us to request support, our customer support representatives may look at your personal information in order to assist you. We may also access and use your information to compare information for accuracy and verify it with third parties or to comply with applicable law or legal process.
Third parties (such as other users of the Services) may be able to view personal information you provide when you use the Services and share pieces of the personal information you provide and other information with other users or with the general public. It is up to you as to whether you share or provide this information -- none of it is required. We may also share your information with third parties if we believe you or another user that has interacted with you through our services may have violated our Terms of Use as we consider necessary to help address the situation.
Monitoring user activity
We may monitor user activity on our Services in connection with user compliance with our Terms of Use, supporting users, and developing and improving the Services.
Managing Your Information
If you are a registered user, you may review, update, correct or delete your personal information by logging into the Hapcastic mobile application. If you are unclear about how to do this or have concerns, contact us at feedback@Hapcastic.com.
We may communicate with you at various times, with administrative emails or phone calls, about transactions and service announcements, customer service responses and promotional emails like special offers, newsletters and updates. You can choose to stop receiving promotional emails at any time simply by changing your preferences, unsubscribing through the applicable Services, using an email's unsubscribe function, or contacting us at feedback@Hapcastic.com. You may not opt out of receiving administrative messages or customer service responses, unless you delete your Hapcastic account. If you have agreed to receive marketing communications through interactions with our partners or other third parties, you must change your communication preferences with them directly.
How We Share Your Information
Hapcastic will not sell, rent or lease your personal information to others except as described in this policy. Hapcastic shares personal information in the following ways:
-
We may share your personal information with trusted third party service providers to: provide you with the Services that we offer you; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to Hapcastic or to you.
-
Hapcastic may engage data providers who may collect certain web log data to enable you to receive customized ads or content through web, mobile or other media channels.
-
Hapcastic may work with various third parties to bring you additional goods and services through the Services. We may share personal information and transaction data with such third parties if you have indicated interest in such third parties’ goods or services. Such third parties may also collect personal information from you if you decide to interact with them. Information shared with or collected by such third parties is subject to their privacy policy. We do not control the privacy policies of these third parties and we encourage you to review their privacy policies.
-
We may share some or all of your personal information in connection with any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. If another company acquires our shares, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.
-
Although we currently do not have a parent company, any subsidiaries, joint ventures, or other companies under common control with us (collectively, “Affiliates”), we may in the future. You agree that we may share some or all of your personal information with these Affiliates, and our Affiliates will handle your personal information in accordance with this Privacy Policy.
-
We may disclose your personal information: in connection with any legal investigation; to comply with relevant laws or to respond to subpoenas, warrants or other legal process served on us; to protect or defend the rights or property of Hapcastic or users of the Services; and/or to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.
Advertising
We may use third parties to help measure the effectiveness of our content and advertising, and to serve ads on our behalf and on behalf of other third parties. These ads are in some cases targeted to you based on personal information collected across other websites and are shown on our website and on third party websites. We may share some anonymous information, as well as anonymous, aggregated demographic information. These third parties may place cookies or web beacons on our websites or access your device identifiers. These third parties have committed to not include any personal information in these cookies. To support this advertising, Hapcastic may share your email address with such third parties, solely in a hashed or anonymized form that does not, in itself, identify you. To learn more or to opt-out of these data provider cookies, please visit http://www.aboutads.info/choices or
Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria (for example, men ages 25-38 from a particular geographic area with interest in sports). By interacting with or viewing an ad you are consenting to the possibility that the advertiser will assume that you meet the targeting criteria used to display the ad.
We also access non-personal information from third parties to improve the Hapcastic Sites and Services. For example, we access information about your location, determined from your IP address or mobile device location information, to personalize your experience. We may use this information to provide you with information that pertains to your location.
Children's Privacy
Hapcastic does not knowingly collect information from children under the age of 13. Furthermore, we do not target our service to children under these ages nor do we knowingly communicate with children under 13. When we work with teams and groups with children under 13, the parents and/or guardians of the children are responsible for entering and managing their children’s information or authorizing others to do so.
Security and Retention
The security of your information is important to us. We store your personal information in Hapcastic’s systems and we use reasonable security precautions to protect it.
No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee the security of your personal information or other information. If you have any questions or concerns about security, drop us a line at and we will do our best to respond to them.
We retain information as long as it is necessary and relevant for our operations. Typically we retain information submitted by a user until the user deletes it so that it may be accessed for that user on an ongoing basis. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed (if any), resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Use and take other actions permitted by law.
Third Party Sites
Our Services may integrate with or contain links to other websites and services. This is for your convenience and does not signify our endorsement of such other websites or location or their content. For example, you may be able to log in or create a Hapcastic account through third party sites and services. Those third party sites and services have their own privacy statements and terms of use that we do not control, and our privacy policy does not apply to these third party sites and services. We encourage you to review these statements and terms and contact the third party with any questions. We do not review and are not responsible for the privacy practices or other actions of these third parties.
Notice to California Residents - Your California Privacy Rights
Under California law, a California resident with whom Hapcastic has an established relationship has the right to request certain information with respect to the types of personal information Hapcastic has shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing and sent to the email or mailing address specified below in “Questions.”
This same California law permits Hapcastic to provide you, in response to your written request, with a cost-free means to choose not to have your information shared rather than providing the above described information. You may exercise that choice by any of the means described under “Managing your information.”
S.B. 568, titled “Privacy Rights for California Minors in the Digital World” allows California minors a right to delete content that they posted to a website, social media profile, or online service while under the age of 18. To request removal of any such content, please contact us at feedback@Hapcastic.com.
Changes
If we decide to change this Privacy Policy, we will post the changes on the Services, and if there is a material change to our Privacy Policy for any reason, we will notify you promptly by sending a push notification to you through the Hapcastic mobile application or via an email to the email address we have on file for you.
Questions?
If you have any questions about this Privacy Policy, just send an email to feedback@Hapcastic.com. If you want to send us a letter, address it to: Hapcastic Ventures, LLC, 7821 Chelsea Street, Towson, MD 21204, USA.